Frequently Asked Questions
Everything you need to know about shopping with Beauty and Company Online.
Are your beauty products 100% authentic?
Absolutely. We source all our skincare, makeup, and hair care products directly from authorized distributors and the brands themselves to ensure you receive genuine, high-quality items.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We offer expedited shipping options at checkout if you need your beauty essentials sooner. You will receive a tracking number via email as soon as your order ships.
What is your return policy for opened products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, Beauty and Company Online ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I find the right products for my skin type?
Each product page includes a detailed description and a 'Best For' section. You can also use our 'Skin Quiz' on the homepage or contact our resident estheticians via live chat for personalized recommendations.